DAS Audio announces a program that includes the extension of the warranty from 2 to 5 years, financial assistance, technical support and training.
DAS Audio announces a 360º action program to contribute to the industry. The aim is to show understanding and proximity to the real needs of the community. “These past few months, we have had the opportunity to reflect and reinforce our convictions”.
“The first idea we have reinforced is the importance of understanding the industry as community. Naturally, our mission is not only to overcome this situation, but to learn and improve. It is important to keep this in mind since we do not wish to go back to normal, we want to do better”.
“This will be a hard time. It is the first time in recent history that leisure activities, or any type of mass event, are so restricted”. The way forward for our community requires creativity and flexibility to provide event solutions and even to generate profits.
Now, the important thing is that all of us, manufacturers, suppliers and customers, keep brand assets alive. If we are able to provide solutions, we will come out of this situation stronger than ever.
Business activity will be affected during the next 12 months. For those involved in the industry, it is already a reality. “As we see it, we need to define how to face this”. In line with our strategy, we will continue with a fighting spirit and a proactive and supportive attitude. We will move forward offering (digital) spaces for meetings and discussing new strategies, solutions, and experiences. This takes us to our second reinforced conviction: the importance of digital platforms.
The audiovisual industry relies on the physical world but these very solutions will keep us connected to our partners and customers. “Online training and technical support emerge strengthened from this crisis”.
Surely the most important conclusion of all is that we must lead by example. This is nothing new but it requires courage and the ability to face risks with confidence. For this reason, we have decided to launch an action program rooted in who we are: a strong, accessible, and reliable company.
For that:
1. We adapt financial conditions to the current situation, for all our clients, wherever they are.
2. We extend the warranty of our products from 2 to 5 years
3. We guarantee the availability of spare parts for all our systems
4. We will continue to offer support 24 hours a day, 7 days a week.
5. We will continue to design and manufacture our systems in Spain, ensuring that our systems always meet the highest quality standards.
Plus, we have also launched the most ambitious training plan in our history. Judging by the success we have had, we will develop it further. Our brand is built not only on manufacturing quality systems, but also on the know-how and expertise of our users.
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Solution
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Line Arrays
Curved Source
Point Source
Stage Monitors
Column
Subwoofer
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Processors
Amplifiers
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Accessories
Ceiling Speakers
Pendant Speakers
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